Privacy Policy

SMS Data Privacy

SMS consent and mobile information will not be shared with third parties.

We do not sell, rent, or disclose mobile data to third parties.

Your information is used solely for transactional communication related to your booking.

1. Introduction

Smart Escape (“we”, “us”) provides escape room experiences and communicates with customers regarding their bookings.

2. Information We Collect

We collect:

name
phone number
email
booking details

3. How We Use Information

We use information to:

confirm bookings
send reminders
provide customer support
follow up after visits

4. SMS Communications

By providing your phone number and opting in during booking, you agree to receive SMS messages from Smart Escape.

These messages may include:

booking confirmations
appointment reminders
post-visit follow-ups

Message frequency

Message frequency varies depending on your booking activity.

Fees

Message and data rates may apply.

5. Opt-In

Customers opt in by:

entering their phone number
checking a consent checkbox during booking

6. Opt-Out

You can opt out at any time by replying:

STOP

7. Help

For assistance, reply:

HELP

or contact:
admin@smartescape.com

8. Data Sharing

We do not sell or share phone numbers or SMS consent with third parties.

9. Data Security

We take reasonable measures to protect data.

10. Contact

admin@smartescape.com
https://smartescape.com

11. SMS Data Privacy

We respect your privacy. SMS consent and mobile phone numbers collected for SMS communication will not be shared, sold, rented, or disclosed to any third parties or affiliates for any purpose.

Your mobile information is used solely for transactional messages related to your booking, such as confirmations and reminders.

We may use third-party service providers strictly for message delivery purposes. These providers are contractually prohibited from using your information for any purpose other than delivering messages on our behalf.